.XXX Support Center

Auctions
Find out the latest information about the .XXX Premium Names Auction.
Performers
Are you an adult performer? Find out how to possibly secure your matching name in .XXX.
Contact us
If you're just not sure what to do or have serious problems, feel free to contact us directly.
Members FAQ
Do you have questions about how to be a member of the Sponsored Community? Learn more now!

Common Support Questions

Help yourself with some of the following answers to questions you might have.

Why have I not received a membership invitation email from you?

Within 24 hours of receiving your order, membership invitations are automatically emailed to the email address used in the registration. Uncertain which email was used? Check the WHOIS record of the domain.
How do I change my email address?

If you are a current member, request the change from within your member account. Otherwise, request the change in the Contact Us page. Please give us your old email address and the new one to use.
Why are my domains not in my account or not resolving to my DNS?

All of your domains which have been associated to your Membership ID will show in your member account, and will resolve to your DNS. If domains are missing, provide your registrar with your membership ID and ask them to associate this to your domains.
I received many email invitations for membership. What do I do?

You only need to complete one valid membership application! Once you have completed one valid membership, please send the Membership ID to your Registrar and ask them to associate it to your .XXX domains. The domains will start resolving within five minutes.

Helpful Information

These tools can guide you every step of the way to solve any possible support questions.

Whois Lookup Tool

Not sure of the status of your domain? Use our Whois Lookup Tool to find out more information about .XXX domains.
The Adult Sponosored Community

If you're looking for more information regarding the qualifications for being a member of the Sponsored Community, we have created a brief page with everything clearly spelled out for you.
Domain Dispute Resolution Process

Are you having problems with trademark or other issues regarding a .XXX domain name? Let us try to help you.
The ABC&Ds about .XXX

Are you having questions regarding any of the policies, applications, blocks, auctions, dispute resolutions? Learn more now.

Search now for the domain name you've always wanted!